Referral

🔗 Why run this program:

Customer Acquisition Cost by having customers advertise to friends
Churn
Word of Mouth by encouraging conversations around your brand
Engagement
Revenue by expanding your customer base
Customer Lifetime Value
Traffic

🔗 Example:

A company's main product starts at a cost of $600 and lasts customers 10 years. It is trying to increase revenue through new customers.

The company launches a referral program. When a customer refers a new user who spends at least $600, the referring customer is rewarded with a $55 gift card.

In the first 3 months, this program had 283 referrals that ended in a purchase and caused over $100,000 in revenue to be generated.

🔗 Features:

• Convert a referral on their first purchase. *
• Set a minimum value for a purchase to convert a referral.
• Set a maximum number of rewards a referral can get.
• Choose if referred user will get a reward. If they will, it can be on referral or on their first purchase. *
• Choose a user event which can cancel the reward from a referral.
• Customize share links for referrals.
• Customize emails for starting a referral and when rewards are given.
• Customize widgets for both sides of a referral to monitor referrals.
• Customize social messaging.

* Advanced settings are available to convert a referral on a custom field or event.