SaaSquatch Help Center

Login Reward Program

Reward customers the next time they login to your product.

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🔗 Use Cases

The Login Reward Program is perfect for:

  • Reactivating customers
  • Improving customer adoption rates
  • Driving customer product engagement

🔗 Quickstart

  1. Select the claim window for which you would like to offer rewards.

  2. Choose a value and reward type you would like to provide to the user for successfully logging in.

  3. Configure the email sent to customers who successfully earned a reward. (This email can also be disabled)

  4. Enable the program from the Program Management screen.

🔗 How it works

The Login Reward Program allow you to reward users who log into your product or service within a given time window.

Engage with these inactive users by sending them an email offering them a reward if they log into your product or service.

When a user logs into your product within the given time window, a reward will be added to their account in the SaaSquatch system, and an email can be configured to be sent to them letting them know that they have earned a reward.

This reward can then be fulfilled through either your existing reward fulfillment process, or through additional steps you put in place for this program.

🔗 Required User Information

The Login Reward Program relies on the squatch.js Javascript Library or mobile SDK user upsert to be able to recognize that a user has opened/engaged with your product.

Making sure to run this upsert method behind each time a user logs into your product will allow the program to correctly evaluate whether the user has opened/engaged with your product.

In order to be able to send the successful program participant an email informing them that they have earned a reward, please include the users email in the upsert.

🔗 Supported Rewards

This program provides the power and flexibility to customize the type of reward that you would like to provide to participants who complete their profile. These include:

  • Dollar Credit
  • Percent Discount
  • Points
  • Custom Reward Code Fuel Tank
  • Arbitrary Rewards

🔗 Example Email

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