SaaSquatch Help Center

Rate limit exceeded

🔗 Tips To Fix This

  • Check that multiple referral participants are not incorrectly registered under the same account.
  • Check that server-side calls being made to SaaSquatch are done so using an API key for authentication and not a JWT.

🔗 Why is This Happening?

For security purposes client-side requests to SaaSquatch are rate-limited when using a JWT for authentication.

Information about when to have users share accounts can be found in our Shared vs. Solo Accounts article.