SaaSquatch Help Center

Unable create user on account. The account_id {{accountId}} already has reached the maximum number of users per account. (limit 1000 users per account_id)

🔗 Tips To Fix This

  • Make sure that you have not erroneously grouped all of your users under a single account_id.

🔗 Why is This Happening?

There is a limit (1000) on the number of users that can exist in an account. You're encountering this error because of one your accounts (identified by account_id) has hit this limit and can't create any more users in this account.